Business Protocols and Etiquette

Business Protocols and Etiquette is your essential guide to navigating the professional world with confidence, clarity, and class. This course is not about outdated rules or stiff formalities—it is about understanding the real behaviours that shape your reputation and build trust in the workplace. Whether you are stepping into your first job or preparing for high-stakes boardroom meetings, you will learn how to carry yourself with professionalism, communicate with purpose, and engage with respect across diverse environments. From workplace conduct and communication to meeting etiquette, cross-cultural awareness, and personal presence—this course equips you with the skills to make a great impression and leave a lasting one. You will not just learn what to do, but why it matters—so you can lead with awareness, show up intentionally, and succeed without second-guessing.