How to Manage Conflict with Colleagues
Communication Training

How to Manage Conflict with Colleagues

No matter where you go or what you do, there will always be conflicts, especially within a professional setting. However, it may be challenging to address and resolve issues with colleagues in a constructive manner. This is why we have created the online course "How to Manage Conflict with Colleagues" to help individuals like you understand the importance of resolving conflicts in the workplace and develop the necessary skills to manage them effectively. 

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Leah Shmerling

Leah Shmerling

Leah Shmerling CMF

Founder and Principal Consultant of Career Coaching and Training

| Trainer | Facilitator | Career Coach | Retirement Coach | Course Developer |

For nearly 40 years, Leah Shmerling has developed and authored numerous online career courses, books, and articles on career development, interpersonal skills for the workplace, personal growth, and retirement planning. She is a recognized authority in education, training, and counseling in these areas. Her work has been published in The Age, The Herald Sun, and in books sold locally and internationally.

A specialist in the areas of career coaching, corporate training, academic teaching, vocational training, and retirement coaching, Leah has facilitated training programs for professional associations that include:

  • Small Business Victoria 
  • Victorian Chamber of Commerce and Industry (VECCI)
  • CPA Australia
  • Australian Retailers Association of Victoria
  • Australian Institute of Management (AIM)  

To make her courses more easily accessible, Leah has written and produced numerous free, full, specialty, and micro courses in topics including careers, study skills, job seeking, interpersonal skills, workplace challenges, change and resilience, mindfulness, conflict management, negotiation skills, retirement planning, and many other courses.

Courses are certified as Quality For Excellence In Education and internationally recognized by the International Approval and Registration Centre (IARC), Associated Career Professionals International (ACPI) for the program Foundation in Career Development Practice and How to Adapt from Face-to-Face Training to Online Delivery International Learning and Performance (ILP) as quality courses. 

To support your learning and development journey, Leah understands barriers can hinder your progress. Leah and Career Coaching and Training offer career coaching for individuals or small groups to unlock barriers with a personalized positive solution-focused approach.

Leah's professional training programs are some of the best investments you can make for your career and you can find them at https://careercoaching.training.

Leah holds a master's in Professional Education and Training, a graduate diploma in Career Development, several diploma qualifications in Vocational Educational Training, and certificates in Life Coaching, Mediation Skills, and Psychodrama. She has international accreditation and is board certified as a Career Management Fellow with the Institute of Career Certification, a certified retirement coach with Retirement Options, and a professional member of the Career Development Association Australia (CDAA).

With a positive approach to life, work, and people, Leah has helped people from the early days of their careers, all the way to a happy retirement.  She has an extensive background in career education, development and coaching, providing support to clients through all stages of the employment cycle.

Leah is passionate about helping people find meaningful work and make a successful transition from one stage of their life or work to the next. She offers individual consultations tailored to each client’s specific needs, with an emphasis on self-awareness.

QUALIFICATIONS:

  • Bachelor of Arts
  • Diploma in Education
  • Postgraduate Diploma of Career Development
  • Master of Professional Education and Training
  • Diploma of Vocational Education and Training Practice
  • Diploma in Training and Assessment
  • Certificate IV Training and Assessment TAE40110
  • Psychodrama: Advanced curriculum level and group work training

Leah is a professional member of the Career Development Association Australia (CDAA). She has international accreditation and is Board Certified as a Career Management Fellow with the Institute of Career Certification. Leah is a Certified Retirement Coach with Retirement Options.