Managing Bias in the Workplace that could be Affecting Your Sales
Sales, Service and Customer Experience

Enhance Sales Through Bias Awareness
Identify and address workplace biases that may hinder your sales performance, fostering a more inclusive and effective sales environment.

347 (AUD)
233 (USD)

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Bronwyn Williams

Working with asylum seekers on the Pacific island of Nauru shook me – then a Salvation Army Minister– to the core. With an inherent belief I did not carry personal bias, the alternately confronting and rich experiences created in me an incredible level of awareness of the significant impact individual and corporate stories have on how we perceive the world.

I am determined to make bias conscious in the workplace. Rather than aiming to eliminate unconscious bias, we must accept that we are a result of our environment, inherently biased, and are better served finding and making those biases conscious, and then developing targeted strategies to drive successful growth and change.