Master the Art of Collective Bargaining
Negotiation Skills and Conflict Resolution

Collective bargaining is an integral part of the employment relationship, often proving to be the veritable cornerstone between management and labor. For HR professionals, understanding the nuances of this process is not just beneficial – it's an essential skill set that can define the success of labor negotiations and, by extension, the health of the organization. As the strategic glue that binds the employer's interests with the workforce's needs, HR can indeed be likened to a maestro orchestrating the symphony of collective bargaining.

If you are an HR professional keen on honing your collective bargaining acumen, enrolling in a course designed to Master the Art of Collective Bargaining could propel your career to new heights.

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Gillia Liverpool-Roberts

Gillia Liverpool Roberts is an independent Human Resource, Management Consultant with deep experience in both the public and private sectors in Trinidad and Tobago and the Caribbean region.

Gillia is a highly competent professional with over 32 years experience of in diversified management consulting and industry and “hands-on” experience with an emphasis on issues affecting strategic positioning; strategy articulation; broad/team-based compensation; reward and recognition; and organizational research, analysis, recruitment & selection, induction & orientation, training & development, labour laws, compensation management, performance management, career management, manpower planning, strategic planning specifically with companies within the Financial, Energy and Manufacturing sectors.

She led the human capital team at Ernst & Young Caribbean in Trinidad and Tobago. She assisted the Partner with image enhancement and creating the level of awareness of the unit within a three-year period. She was able to significantly increase the revenue of the unit by co-developing business solutions for Companies throughout the Caribbean region by advising on the following services: Strategic Management; Executive Recruitment; Performance Management Systems; Labour Laws; HR Policies and Manuals, Executive Management, and General training; Compensation & Benefits Advice; Human Resource Strategy & planning; outsourcing and Job Evaluation. She was able to introduce a new product offering by forming an alliance with the Society of Human Resource Management to deliver SPHR and PHR certifications to Caribbean practitioners. She has worked with RBC RBTT; the University of Trinidad and Tobago, Ernst & Young Caribbean; Ansa McAl, and has several Clients within the Financial, Energy, and Manufacturing sectors. Gillia has attained the mastery level in the following HR/OD competencies to name a few:

  • Strategic Human Resource Management
  • Change Management
  • Talent Management
  • Workforce Planning
  • Organisation Development
  • Compensation Management
  • Job Evaluation