Central Bank Competency-Based Performance Management
GLR HR Consulting Custom Courses

If you are a leader looking to take your organization’s performance management to the next level, then our comprehensive course on Competency-Based Performance Management is the professional development opportunity you can’t afford to miss. 

From understanding the foundational pillars of CBPMS to implementing it effectively and reaping its benefits, this guide will walk you through why investing in this course could be the game-changer your business needs. 

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Hyacinth Guy

Hyacinth Guy PhD, SPHR, SHRM-SCM, SWP

Hyacinth Guy has been a Practitioner of Organizational Development and Strategic Human Resource

Management for more than thirty-five (35) years with twenty-five of those years being at the Executive and Senior Management level in diverse organizations in the public, private, and business sectors. Dr. Guy has strong competencies in Leadership Development, Strategic Business Planning, Organization Restructuring, Employee Engagement, Talent Development, Employee and Labour Relations, Conflict Management, Performance Management, and Workforce Planning.

After leaving the corporate world, she formed her own company, Hyacinth Guy Human Resource Company a Leadership and Organizational Development Company with a focus on building Personal and Organizational Competencies and Business capability. As the Principal Director, Dr. Guy is particularly passionate about helping to establish the workplace systems and culture that facilitate the achievement of organization goals.

Dr Guy has a Ph.D. in Conflict Analysis and Resolution from NOVA Southeastern University, an MBA from Andrews University in Michigan, an MA from The Institute of Social Studies, Erasmus University, Netherlands, and a BSc, Social Science from the University of the West Indies.

Dr. Guy is a certified Human Resource Practitioner with certifications from the Human Resource

Certification Institute and the Society of Human Resource Management. She is a certified Workforce Planner with the Human Capital Institute, and a Competency-Based Management Practitioner from HRSG.

Dr. Guy is also a trained personal and organizational development LifeSuccess Coach and Facilitator of the Proctor Gallagher Institute and a certified Meditation Teacher and Ayurvedic Health Practitioner with the Chopra Center.

Dr. Guy has integrated her LifeSuccess training with her other competencies to help individuals unearth latent potential and to offer organizations the prospect of releasing inertia and moving into action to achieve their goals.

Gillia Liverpool-Roberts

Gillia Liverpool Roberts is an independent Human Resource, Management Consultant with deep experience in both the public and private sectors in Trinidad and Tobago and the Caribbean region.

Gillia is a highly competent professional with over 32 years experience of in diversified management consulting and industry and “hands-on” experience with an emphasis on issues affecting strategic positioning; strategy articulation; broad/team-based compensation; reward and recognition; and organizational research, analysis, recruitment & selection, induction & orientation, training & development, labour laws, compensation management, performance management, career management, manpower planning, strategic planning specifically with companies within the Financial, Energy and Manufacturing sectors.

She led the human capital team at Ernst & Young Caribbean in Trinidad and Tobago. She assisted the Partner with image enhancement and creating the level of awareness of the unit within a three-year period. She was able to significantly increase the revenue of the unit by co-developing business solutions for Companies throughout the Caribbean region by advising on the following services: Strategic Management; Executive Recruitment; Performance Management Systems; Labour Laws; HR Policies and Manuals, Executive Management, and General training; Compensation & Benefits Advice; Human Resource Strategy & planning; outsourcing and Job Evaluation. She was able to introduce a new product offering by forming an alliance with the Society of Human Resource Management to deliver SPHR and PHR certifications to Caribbean practitioners. She has worked with RBC RBTT; the University of Trinidad and Tobago, Ernst & Young Caribbean; Ansa McAl, and has several Clients within the Financial, Energy, and Manufacturing sectors. Gillia has attained the mastery level in the following HR/OD competencies to name a few:

  • Strategic Human Resource Management
  • Change Management
  • Talent Management
  • Workforce Planning
  • Organisation Development
  • Compensation Management
  • Job Evaluation