Understanding the Role of a Home Care Support Worker
This practical, person-centred course gives new and aspiring Home Care Support Workers a strong foundation in what the role truly involves. Through real-world scenarios, reflective activities, and values-driven learning, participants will explore their scope of duties, ethical responsibilities, and the importance of working with respect, dignity, and clear boundaries. The course empowers learners to step into clients’ homes with clarity, compassion, and confidence—knowing how to support independence, communicate professionally, and act within safe, legal, and ethical limits. Whether you're starting out or seeking a refresher, this course will help you deliver care that feels human, not just helpful.
Corrina Lindby | Manager of The Answer is Yes |
(BBus Acc; Ass Dip Bus Admin; Dip OHS; Cert IV Trainer, Cert III Social Welfare, Fire Safety Advisor, Justice of the Peace)
Fire safety may not be the most glamorous topic to discuss, but when it comes to protecting your business and the people inside it, it's a conversation you should have. And while many professionals can help you improve your fire safety measures.
Corrina Lindby's passion for fire safety began in the most unexpected way possible. One fateful night, she was awoken by the sound of flames and smoke, and upon running to the kitchen, found it ablaze. Fortunately, she was able to escape from the house, but not before realizing that she had no idea what the proper course of action was in such a dire situation. As she reflected on this experience, she felt a deep need to help others avoid the same mistake.
Since then, Corrina has become a voice in the world of fire safety, catering to the needs of businesses of all sizes and industries. She has conducted numerous training sessions on topics such as fire prevention, emergency response, and evacuation procedures, and her expertise has won her the trust and admiration of many prominent clients. Her approach to fire safety is both practical and empathetic, recognizing that it's not just about ticking off boxes on a checklist, but ensuring that everyone is equipped to handle an emergency.
One of the biggest challenges that Corrina faces in her work is the misconception that fire safety is a one-time consideration. Many business owners believe that once they have installed smoke detectors and fire extinguishers, they're covered. However, as Corrina points out, fire safety is an ongoing process that requires constant vigilance and preparation. "You can never be too prepared when it comes to fire safety," she explains. "It's not just about having the right equipment, but also about having a clear plan for how to use it, and regular drills to ensure that everyone knows what to do in an emergency."