Infection control is not optional—it is a frontline responsibility that saves lives. This essential training is designed for Home Care Support Workers who enter homes where vulnerable clients depend on you to protect their health and dignity. Learn how every action—from hand hygiene to PPE use—can prevent illness before it starts. With real-world scenarios, step-by-step practices, and a strong focus on legal and professional responsibility, this course empowers you to act confidently and safely in every home you enter. Be more than a worker—be a protector.
Elder Abuse Awareness and Mandatory Reporting is a critical training program designed for support workers, carers, and professionals working with older adults. The course builds awareness of the signs, types, and impacts of elder abuse, while also ensuring participants understand their legal and ethical responsibilities under mandatory reporting frameworks. Through practical examples, real-life scenarios, and clear guidance, learners will develop the confidence to identify concerns, respond appropriately, and report abuse through the correct channels. This training supports a culture of dignity, protection, and respect for the rights of older people in care and community settings.
Because customer satisfaction drives success. This course equips professionals with the skills to deliver standout service, fostering loyalty and enhancing the customer experience. Learn techniques to create a culture of excellence that sets your business apart. Enrol today to elevate your service standards.
- Teacher: John Tschohl
This practical course equips home care workers with the essential skills to perform everyday tasks safely and confidently. Focused on preventing injury and promoting client dignity, the training covers safe techniques for assisting with mobility, toileting, showering, dressing, repositioning in bed, and working in confined home environments. Participants will learn to use assistive equipment, apply proper body mechanics, and follow best-practice strategies tailored to real-world care settings.
This practical, person-centred course gives new and aspiring Home Care Support Workers a strong foundation in what the role truly involves. Through real-world scenarios, reflective activities, and values-driven learning, participants will explore their scope of duties, ethical responsibilities, and the importance of working with respect, dignity, and clear boundaries. The course empowers learners to step into clients’ homes with clarity, compassion, and confidence—knowing how to support independence, communicate professionally, and act within safe, legal, and ethical limits. Whether you're starting out or seeking a refresher, this course will help you deliver care that feels human, not just helpful.
Home care workers are the unsung heroes of our communities, providing vital assistance and comfort to those in need. Yet, amidst the daily diligence of their duties, one crucial aspect often gets overlooked—the training to prevent and handle fire emergencies. This online course aims to arm you with the indispensable knowledge and skills to protect those you care for and yourselves.