Most people know parts of Aboriginal history. Far fewer truly understand the human impact behind it. Beyond Awareness: Understanding Aboriginal Australia is a reflective learning experience designed to move beyond facts and into deeper understanding. Through storytelling, historical insight, guided reflection, and emotionally grounded learning, Donna Hensen helps you explore identity, culture, colonisation, the Stolen Generation, survival, and contemporary Aboriginal realities in a way that feels personal, human, and deeply thought-provoking. This course is not built around compliance or memorising information. It is designed to encourage reflection, challenge assumptions, and build genuine cultural understanding through emotional connection and lived experience.
- Teacher: Donna Hensen
Break Down Barriers, Build Inclusion
Learn how to recognise and address systemic bias affecting Indigenous staff and clients. Create a fair, inclusive workplace.
- Teacher: Bronwyn Williams
High ethical standards are the cornerstone of any successful company. They create an environment of trust and respect and inspire employees to work together towards common goals. The company is committed to creating and sustaining such a workplace.
This course is designed to raise your awareness of what it means to adhere to high ethical standards. You will learn about the importance of honesty, integrity, and fairness in the workplace, and how these principles can help to create a positive work environment. By the end of this course, you should have a better understanding of the importance of high ethical standards in the workplace.
- Teacher: Gillia Liverpool-Roberts
Ethical and legal knowledge is the foundation of a trustworthy coaching practice. Ethics and Compliance for Career Coaches takes you beyond theory to explore the professional standards, codes of conduct, and legal requirements that shape effective coaching. You will learn how to set clear boundaries, maintain confidentiality, understand your duty of care, and apply ethical decision-making models in real-world situations. With practical tools and clear guidance, this course equips you to protect yourself, support your clients responsibly, and build a practice grounded in integrity and professionalism.
- Teacher: Leah Shmerling
Collective bargaining is an integral part of the employment relationship, often proving to be the veritable cornerstone between management and labor. For HR professionals, understanding the nuances of this process is not just beneficial – it's an essential skill set that can define the success of labor negotiations and, by extension, the health of the organization. As the strategic glue that binds the employer's interests with the workforce's needs, HR can indeed be likened to a maestro orchestrating the symphony of collective bargaining.
If you are an HR professional keen on honing your collective bargaining acumen, enrolling in a course designed to Master the Art of Collective Bargaining could propel your career to new heights.
- Teacher: Gillia Liverpool-Roberts
Because exceptional service fuels growth. Learn nine essential principles to build a customer-focused culture that boosts satisfaction and drives sales. This course, based on insights from service expert John Tschohl, teaches you to create a service environment where every interaction exceeds expectations. Enrol today to make service your competitive edge.
- Teacher: John Tschohl