Free Courses

s we navigate the choppy waters of recession and market turbulence, ensuring that our professional paths are safeguarded from unchecked setbacks is a priority for all. But how do we future-proof our careers in the face of unpredictability? Recession-proofing is about more than just financial planning; it's the art of cultivating a skill set and mindset that enable us to not just survive but thrive, even in the toughest climates. This isn't a one-time job application or a financial decision—it's a transformative approach to our everyday working lives. To steer you in the right direction, we've developed 'Recession Reboot: 6 Strategies to Keep Your Career on Track.

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Every business owner knows that excellent customer service is essential, but how do you create a culture that prioritizes it? The pandemic has made it clear that customers want speedy, efficient, and personal service that meets their needs and exceeds their expectations. To help businesses create this type of environment, John Tschohl, the founder of the Service Quality Institute, has developed nine principles for building a service culture. 

Ensuring that your business is compliant with the Australian Standard for fire safety can be a complicated and time-consuming process. Yet, failing to comply can lead to significant penalties, risking the safety of your employees and business. If you are concerned about fire safety compliance at your work premises, you’re not alone. Many businesses face the same issue. However, the good news is that there is a solution. 

As an employer, it is essential to recognize the signs of stress and burnout in your staff to ensure a healthy work environment. Learning how to identify these signs can help you take necessary measures before the situation gets out of hand. In this course, we will dive deep into how you can identify the signs of stress and burnout and what you can do to support your staff.

In today's competitive marketplace, attracting and retaining customers can be a daunting task for businesses. It requires a comprehensive understanding of your audience, effective marketing strategies, and a high level of customer service. Luckily, you don't have to navigate this challenge alone. Our online course, "How to Get More Customers and Increase Sales Growth," can help you develop the necessary skills to boost your customer acquisition and revenue growth. 

Harness the Power of Reading People to Persuade and Influence Behaviours and Outcomes

People only do business or associate with people they know, like, and trust. So being able to read people and build instant rapport is absolutely essential for great relationships. Once you know the art of persuasion, persuasive techniques, and how to read people in one area of your life, you can read them in all areas and situations. Learning master relationships and persuasive techniques in one area will mean you influence relationships in all areas. We each have one area or another that we'd like to improve. In this introductory course, you can get a few insights into how to read people.

“The People and Profits Connection” is the single largest productivity gains you’ve been seeking. Since the early 2,000’s Gallup’s yearly Employee Engagement surveys have shown that on average only 30% of employees are engaged.  To bring that into perspective, with 60% of the world population (Total 2021 7.6B) that means that of the 5 billion, 3.6 billion are disengaged.  It is time for us all to look for different and unique ways to engage more people.

With this in mind, the free course, The People Profits Connection ~ How to easily motivate your employees and increase profits.